New Baby Ben Alarm Clocks Have Lost Their “Soul”

When the Big Ben alarm clock was introduced in 1908, one of its important features was that the entire back of the case was the bell. This made the alarm ring louder and deeper than other alarm clocks of the time, which had a small bell on the top. When the Baby Ben alarm came out in 1910, it shared this feature of having the entire back as the bell. Until recently, all windup Big Bens and Baby Bens had this back bell.

Current production Baby Bens (made in China) have a small movement with a small internal bell. The back of the clock is PLASTIC, so obviously, it cannot be used as a bell!

Below is a slide show of a Baby Ben I purchased at Wal-Mart on March 8, 2008 for $7.97. It has a blue dial and back, and a silver color metal bezel and base. This shape of case is a reproduction of the style 8 Bens which were made from 1964 to 1981. The hands are luminous but the numerals are not. These new ones can be distinguished from the originals by having a plastic back and being made in China.

The movement has plastic gears for the center wheel through escape wheel, a plastic pallet assembly, and a plastic alarm escape wheel. The movement is labeled


The instruction sheet gives the following warranty:

Limited One-Year Warranty

Salton, Inc. warrants that this product will be free from defects in materials and workmanship for a period of one year from the date of original purchase. This warranty covers only the original purchaser of the product. Salton’s obligation to satisfy the warranty is limited to either of the following actions, at Salton’s option: repair the product or replace it. To receive the benefit of this warranty, you must send the product together with this warranty (marked with the retailer’s name and address and date of purchase) to:

Attn: Repair Center
Salton, Inc.
708 South Missouri Street
Macon, MO 63552
(800) 919-3101

Salton makes no other warranties, either express or implied except as set forth in this express warranty. To the extent that any Federal or state law creates an implied warranty for this product , the implied warranty is limited to one year from the date of original purchase. Salton is not liable for any incidental, direct or consequential damages or loss whether arising by contract or otherwise. Some states in the U.S.A. do not permit the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions my not apply to you. A consumer may have additional remedies granted by law. The warranty gives you specific legal rights and you may have other rights that vary from state to state.

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One comment

  1. I have used Baby Bens for many years.I purchased a new one 11/27/09. One of the knobs came off on the time set.
    The warranty in the box said to send to
    NYL Holdings LLC
    3201 W. Commerical St
    STE 238
    Fort Lauderale Fl.33309
    I mailed this 8/25/09, it was returned to me 9/25/09. The markings on the outside of the package by the post office is not legible.
    I am returning this package cover along with the clock.
    Please help me with this situation.
    Bob Wilhite

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